Family Hotel Serena, Andalo
About the Hotel
Family Hotel Serena is located in Andalo, a picturesque town in the Trentino region of Italy. This hotel focuses on family comfort, offering an array of amenities and services designed to create memorable experiences for guests of all ages. Surrounded by the stunning Dolomites, it provides easy access to winter and summer outdoor activities. The hotel has a rich tradition in hospitality, enhancing family vacations with a blend of modern conveniences and a welcoming atmosphere.
Location
Family Hotel Serena is conveniently located within the heart of the Paganella Plateau, making it a prime destination for outdoor activities year-round. The hotel is approximately 40.5 miles from Bolzano, with easy access to ski areas and hiking trails. Guests can utilize the Paganella Dolomiti Guest Card for transport and discounts throughout Trentino. Local attractions, including stunning parks and adventure sites, are easily reachable from the hotel.
Rooms
The rooms and suites at Family Hotel Serena are designed with families in mind, some featuring separate areas for added privacy. Each room comes equipped with modern amenities such as soundproof walls and flat-screen TVs. Guests can also enjoy mountain views from many of the accommodations. The hotel provides necessities for families, including kettles for preparing baby food and herbal teas.
Eat & Drink
Dining at Family Hotel Serena includes a variety of offerings tailored for families. The restaurant features three different menus, catering to both standard and vegetarian diets, with an emphasis on local Trentino specialties. There is a dedicated Kids' Restaurant, where children can enjoy meals prepared with nutrition in mind. The hotel provides options for early dining to accommodate families' schedules.
Leisure & Business
The hotel offers a range of leisure facilities including a swimming pool with areas dedicated to children and adults. A wellness spa is featured, providing treatments and massages aimed at relaxation and rejuvenation for both parents and children. Families can also rent electric bikes to explore the surrounding nature comfortably. Seasonal entertainment programs are organized for children, ensuring activities that cater to their needs.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Elevator
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Ski equipment rental
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Baby stroller
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
Room decor
- Parquet floor
Location
Reviews and Ratings
This hotel is truly a gem for families and couples looking to enjoy the winter season. The food was excellent, and the wellness area provided a modern touch that made the stay even more enjoyable. However, access to the hotel could be complicated for families with strollers due to several steps at the entrance.
I had a wonderful stay at the hotel, especially appreciating its child-friendly atmosphere and excellent service. The rooms were clean and cozy, and the dining options were quite good with a variety of choices. However, there were a few minor issues with access for strollers, and the breakfast could use a bit more variety. Overall, the value for money was impressive, making it a great choice for families.
Our stay at the hotel was delightful, particularly thanks to the well-maintained facilities and the family-friendly atmosphere. The staff were incredibly accommodating and made us feel welcome throughout our visit. However, the dining options could use some improvement, especially at breakfast, and the accessibility could be better for families with strollers. Overall, it was a charming experience for both adults and kids.
Our stay at this hotel was overall great, particularly for families. The rooms were clean and well-prepared, and the staff truly made us feel at home. The children's amenities really stood out, making our kids feel special and entertained. However, there were some challenges, such as limited breakfast variety and access issues with stairs for strollers. Overall, we found it to be good value for the money.
This hotel is a great choice for families with children, offering a welcoming atmosphere and plenty of activities to keep the little ones entertained. The rooms are clean and well-kept, with a fantastic playground just outside. While the dining experience is satisfactory, it could use a touch more variety in the breakfast options. The only downside is the somewhat inconvenient access to the hotel entrance, which could be challenging with strollers.
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